Who We Are
Our website address is: https://kibuhome.com
Kibu Home is a brand owned and managed by Anber Group.
For any privacy-related questions, you may contact us at:
📧 [email protected]
Information We Collect
We collect the following information when you browse, purchase, or interact with our site:
Personal Information You Provide
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First name and last name
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Email address
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Billing address
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Shipping address
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Information related to your order
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Your payment information (processed securely by third-party providers such as Stripe, PayPal, WooCommerce Payments — we do not store full payment details)
Automatically Collected Information
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IP address
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Browser type and version
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Cookies and tracking data
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Pages visited
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Products viewed
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Referrer sources (e.g., social media)
Comments
If you leave a comment, we collect the data shown in the form, your IP address, and browser user agent to help spam detection.
An anonymized string generated from your email (hash) may be sent to Gravatar to display your profile image.
Gravatar Privacy Policy: https://automattic.com/privacy/
How We Use Your Information
We use your data for:
Order Processing
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Fulfilling and delivering your order
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Sending confirmation emails and updates
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Providing downloads for digital products (ebooks)
Customer Support
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Responding to inquiries
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Handling refunds, returns, or issues with digital downloads
Marketing (with your consent)
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Sending emails about promotions, product updates, or educational content
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Sending your free guides or ebooks
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Delivering cart recovery emails (if you opted in)
Website Improvement
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Analyzing how visitors use our website
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Improving user experience and product offerings
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Preventing fraud and monitoring security
Who We Share Your Data With
We share your information only with trusted third parties who help operate our business:
Payment Processors (we do NOT store card details):
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Stripe
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PayPal
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WooCommerce Payments
Email & Marketing Tools
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FluentCRM or similar tools used for email delivery
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Services used to send ebooks or download links
Website Hosting & Analytics
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WordPress / Bluehost
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Google Analytics
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Anti-spam services (Akismet, reCAPTCHA, etc.)
We do not sell or rent your personal information to third parties.
Media
If you upload images to the site, avoid uploading photos with embedded EXIF location data. Visitors can download and extract that data.
Cookies
We use cookies to:
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Remember your login preferences
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Store cart contents
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Enable checkout functionality
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Analyze site traffic
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Optimize user experience
If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience. These last one year.
WooCommerce also uses cookies to keep track of cart sessions.
Embedded Content From Other Websites
Articles or pages may include embedded content (videos, images, etc.).
These websites may collect data, use cookies, and track your interaction with their content.
How Long We Retain Your Data
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Comments and metadata: indefinitely
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Customer accounts: until deleted by the user
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Order information: 7 years (for tax and legal purposes)
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Email data: until you unsubscribe or request deletion
Your Rights Over Your Data
You may request:
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A copy of the data we hold about you
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Correction of your information
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Deletion of your personal data
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Withdrawal of email marketing consent
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Export of your account data
This does not include data we must keep for administrative, legal, or security reasons.
To request changes or deletion, email us at [email protected]
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services such as Akismet.
Security
We implement reasonable technical and organizational measures to protect your information, including encryption, SSL, restricted access, and secure third-party processors.
However, no online system is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date.